Privacy policy

Basic Information on Data Protection

  • Responsible: EARRA SERVICIOS TURIST S.L.
  • Purpose: To respond to your request for information, execute the service provision contract, and send commercial communications with your consent.
  • Legitimation: Execution of contract and consent of the interested party (art. 6.1 a) and b) RGPD).
  • Recipients: Data will not be transferred to third parties, except under legal obligation.
  • Rights: You have the right to access, rectify and delete the data, as well as other rights, indicated in the additional information, which you can exercise by contacting CALLE XABIER LIZARDI 13 BAJO A, SAN SEBASTIAN, 20018, GIPUZKOA.

GENERAL:

For the purposes of the provisions of the European Data Protection Regulation EU 2016/679, of April 27, of the Parliament and the Council, in Law 3/2018, of December 5, on Data Protection and Guarantee of Digital Rights and other current national regulations, EARRA SERVICIOS TURIST S.L., informs you that it fully complies with current legislation on the protection of personal data, and with the confidentiality commitments inherent to its activity.

EARRA SERVICIOS TURIST S.L. informs you of the existence of an information processing system owned by EARRA SERVICIOS TURIST S.L., for the purposes of management, communication and information. The aforementioned system is described in the corresponding RT Processing Activities Registry.

SECURITY MEASURES AND LEVELS:

EARRA SERVICIOS TURIST S.L. has adopted the necessary measures to guarantee the security of the information, as required by Article 32 of the GDPR, depending on the nature of the personal data processed and the circumstances of the processing. This is done in order to prevent, to the extent possible and always according to the state of the art, its alteration, loss, processing, or unauthorized access, thereby guaranteeing its confidentiality, integrity, and availability.

SCOPE OF APPLICATION:

The security measures that EARRA SERVICIOS TURIST S.L. has described in the Registry of Processing Activities will be applied to all assets of the information processing system in which personal data is processed, in order to comply with current data protection legislation.

All personnel hired by EARRA SERVICIOS TURIST S.L. and its Data Processors are required to comply with the aforementioned regulations, with special attention to their functions and obligations, including the duty of confidentiality, which will be duly determined by EARRA SERVICIOS TURIST S.L.

DATA COLLECTION:

Acceptance of these terms and conditions requires the user to collect essential data for the provision of services. These data will be requested personally via forms or on the website. At the time of data collection, the user will be duly informed of their rights.

To ensure that the information in our processing system is always up-to-date and error-free, we ask our clients and users to inform us as soon as possible of any changes or corrections to their personal data.

EXERCISE OF RIGHTS:

To exercise your rights of access, objection, rectification, cancellation, erasure or objection, portability, or restriction of processing, you must contact EARRA SERVICIOS TURIST S.L., CALLE XABIER LIZARDI 13 BAJO A, SAN SEBASTIAN, 20018, GIPUZKOA, by written communication or by email to info@earratours.eus. You can also file a complaint with the Spanish Data Protection Agency (AEPD).

CONSENT:

The user consents to EARRA SERVICIOS TURIST S.L. using their personal data to properly provide the contracted services.

By completing the form included on the site or by sending emails or other communications to EARRA SERVICIOS TURIST S.L., you expressly consent to the inclusion of your personal data in the aforementioned processing system, owned by EARRA SERVICIOS TURIST S.L.

At the time of requesting this information, the client or user of the recipient of the information will be informed of the purpose for which the data is collected, the identity and address of EARRA SERVICIOS TURIST S.L., and the user’s right to exercise their rights of access, objection, rectification, cancellation, deletion or opposition, portability, restriction of processing, and to file a complaint with the AEPD.

ASSIGNMENT TO THIRD PARTIES:

EARRA SERVICIOS TURIST S.L. does not transfer personal data without the express consent of its owners, which must be granted on each occasion. Data is only transferred for the stated purpose and always with the consent of the user or client.

CONFIDENTIALITY AND PROFESSIONAL SECRECY:

The data collected in all private communications between EARRA SERVICIOS TURIST S.L. and clients or users will be treated with absolute confidentiality. EARRA SERVICIOS TURIST S.L. undertakes to maintain the confidentiality of personal data, to safeguard them, and to adopt all necessary measures to prevent their alteration, loss, and unauthorized processing or access, in accordance with current regulations.

In addition, any information of any kind that the parties exchange with each other, information that they agree is of such nature, or information that simply relates to the content of said information, will also be considered confidential. Viewing data via the Internet does not imply direct access to the data, unless the data subject has given express consent for each occasion.

We recommend that customers do not provide their ID, password, or reference numbers that EARRA SERVICIOS TURIST S.L. may provide to any third party. Likewise, to ensure that the protection of professional secrecy between EARRA SERVICIOS TURIST S.L. and the client is preserved in all communications, the client/user must not disclose confidential information to third parties.

CHANGES IN THE SECURITY AND DATA PROTECTION POLICY:

EARRA SERVICIOS TURIST S.L. reserves the right to modify its security and data protection policy in order to adapt it to new legislation or jurisprudence, as well as those that may arise from existing standard codes on the subject, or due to strategic corporate decisions, with effect from the date of publication of said modification on the EARRA SERVICIOS TURIST S.L. website.

CONTACT ADDRESS:

The website https://apartamentosearra.eus/ is managed by EARRA SERVICIOS TURIST S.L., registered in the Commercial Registry with the following details: Volume 3048, Book, Folio 199, Sheet SS-44882 and Entry 1 and with CIF B10617397.

The information processing system created is located at the registered office, which is established for the purposes of this Legal Notice, at CALLE XABIER LIZARDI 13 BAJO A, SAN SEBASTIAN, 20018, GIPUZKOA; under the supervision and control of EARRA SERVICIOS TURIST S.L., who assumes responsibility for the adoption of technical and organizational security measures to protect the confidentiality and integrity of the information, in accordance with the provisions of the European Data Protection Regulation EU 2016/679, of April 27, of the Parliament and the Council; Organic Law 3/2018, of December 5, on Data Protection and Guarantee of Digital Rights and the rest of the current national regulations and other applicable legislation.

EARRA SERVICIOS TURIST S.L., pursuant to Law 34/2002 on Information Society Services and Electronic Commerce, informs you that the broad meaning of this Law includes the provision of information by this means. In any case, the European Data Protection Regulation (EU) 2016/679 of 27 April, adopted by the Parliament and the Council, Organic Law 3/2018 of 5 December on Data Protection and the Guarantee of Digital Rights, and other current national regulations and their implementing regulations will apply in this regard, particularly with regard to the collection of personal data, information for data subjects, and the creation and maintenance of personal data processing systems.

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